We’re Prepared to Serve You
Like many other businesses in North and South Carolina, we are preparing for the arrival of Hurricane Florence, so that we can continue to service your account without interruption throughout the storm and its aftermath. Check back here for status updates.
- Update on Sunday, September 16th: While the storm has taken it’s time moving through the Charlotte area, it seems our office has been spared the worst of it. Phones, internet and power are all functional. Therefore, the office will be open tomorrow as usual, and we will function with normal operating hours. Thank you for your patience as we weathered this storm. We appreciate your business!
We’re Here For You
In the event that we lose power, internet service, email and/or phone service, rest assured knowing we have a secondary location established and ready to go where we can work.
If you can’t reach us on our normal business line, (704) 895-0777, call us on one of our alternate phone numbers:
If our normal email account, firstname.lastname@example.org is not functional, please use our alternate email address: email@example.com We’ll monitor this email account regularly and forward your email to your Specialist for handling.
Shipping Your Payroll
In these situations, we cannot predict or guarantee that UPS, FedEx or the postal service will make deliveries on time. We generally process payroll on the day we receive it to allow for as much delivery time as possible. Notify us ASAP if you need to change your delivery method or to establish direct deposit for your employees. Be advised that we cannot guarantee delivery of your payroll via UPS, FedEx or US Mail at this time.
Picking Up Payroll At Our Office
If you plan to pick up your payroll on Monday or Tuesday, we suggest you check the website or call the office first to make sure it’s open.
We encourage you to submit your payroll early, even today or tomorrow, if possible. If you wish, you can estimate hours worked for your hourly employees, and we can make any adjustments on the next payroll in order to process earlier than usual.
While we are hoping that there are no issues, we are planning for every reasonable eventuality. Rest assured that we’re taking every precaution to have measures in place to be able to service your account and pay your employees on time.
Above all, we’ll focus on keeping our employees and their families safe, and we know you’ll be doing the same. We wish you a safe and uneventful weekend.